Meijer Recall Posted Date: 10-22-2015
Summary of Recall: Turtle Beach announced in cooperation with the CPSC it is voluntarily recalling 2015 Ear Force XO FOUR Stealth gaming headsets due to possible mold on the headsets.
Product Name: Ear Force® XO FOUR Stealth gaming headset
Product Description: This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.
UPCs: 7-31855-02320-2
Hazard: Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.
Distributer: Turtle Beach Corporation, of San Diego, Calif.
Manufactured in: China
What You Should Do: Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset. Alternatively, consumers who have purchased this product at Meijer can return product to the nearest Meijer store for a full refund.
Consumer Contact Information: Consumers with questions regarding this recall should contact Turtle Beach toll-free at 855-868-4832 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.turtlebeach.com and click on the recall link on the homepage for more information.